We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
I highly recommend this seller, thank you very much 👍🏼 👍🏼 👍🏼 👍🏼 👍🏼
This item exceeded my expectations in every way. the quality is excellent, and it feels well-made and durable. it works exactly as described, and you can tell attention was paid to the details. i’ve been using it consistently and have had no issues at all. it’s reliable, easy to use, and delivers great results. overall, i’m extremely satisfied with this purchase and would absolutely recommend it to anyone considering it.
It absorbs well and smells nice, I'm satisfied 😀
This is my second order! I needed another one to have as a spare! It helps a lot for my litter box! My cat is comfortable using it! I highly recommend the rose scent!
A strong scent of lavender, but the cat wasn't bothered by it when I sprinkled a capful of the scent into its litter box with silica gel. The cat hasn't shown any discomfort so far; I'll update the review if there are any issues. The delivery took a long time.
It arrived in good condition, I really liked the scent, it helped a lot with my cat's litter...I'll probably order more!
This is the second time I'm ordering, thank you very much.
These smell so good 👍
It effectively removes the smell of the cat's litter box. This is not the first time I've ordered it. I'm satisfied.
Effectively removes the smell of cat litter.
Great as always, smells wonderful.
This is the second time I buy it, it helps a lot to remove odors from the sand and you don't need to use a large amount.
Very pleasant smell, does its job perfectly. Cats don't seem to notice it, but I think the main thing here is not to overdo it; I'm adding it little by little. Fast Delivery. I recommend
I use it all the time!!!!!! Really really good
Very well received, consistent with my order, perfect thank you.
Excellent product
Excellent product. Repurchased again.