We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
I was surprised by the quality, beautiful, good finishes, warm, the size is small, I ordered an XL and it fits my 5-kilo dog perfectly.
Beautiful, the jacket is gorgeous, it's an XS and fits perfectly, only the padding is a bit tight, but the collar and length are just right.
Xl fits perfectly for my 7kg schnauzer
The package arrived 4 days before the stipulated date, very well packed and without any issues. The product is true to the description with the correct size M for a Chihuahua with a torso length of 30 cm. Excellent experience, without a doubt I would buy from this seller again.
Great for my pom pup
Very nice product—good quality and very cute. I’m happy with the purchase.
Size M was ordered for a Chihuahua weighing 3.350 kg. Measurements are shown in the photo. You can tuck in a sweater; thanks to the elastic bands, it will fit any thickness. The collar can be folded up.
Perfect size for mini maltipoo Good material
Cute fit
Well listen, it's high-quality at all levels!! It doesn't fall because of a world brand, it arrived exactly in its size, it weighs a little over 2 kilograms and it's small, it's one of the beautiful, warm ones, she really loves it!
We got a Yorkie puppy, 3 months old, a bit big. Very light and comfortable.
Get it a size bigger if you have a chihuahua
The vest is perfect, I am ordering it for the second time. The first one is blue. The fabric is water-resistant, very pleasant to the touch, with fleece inside. The dog can move comfortably. Great accessories. Buttons at the bottom. I washed the first vest in the machine, it looks like new. The quality is excellent. Even the tag on the back is intact. I recommend the seller. Perfect. I want a third one in red.
Good quality! I'm satisfied with my order!
Good quality and perfect fit for my 1.8 pounds pomchi.
Item arrived as described on ad
It fit perfectly on my mini chihuahua dog that weighs 1.6 k, and I would buy it again.
Excellent jacket, warm, well-made, size fits a terrier weighing 1.5 kg.
A very nice vest, the fabric is water-resistant, with fleece inside. Warm and pleasant to touch, comfortable for the dog to move around. Quality stitching, wonderful color. I recommend it for ordering.
I really liked it, it's very warm. The neck is quite big, I think I'll have to adjust it for my 1kg XS Chihuahua.