We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you havenât received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
My cat amaretto likes them
My cat really liked it, happily runs around the apartment with this mouse, it constantly needs to be adjusted but for such a price it's great đđ»
I love it, the only thing is that it doesn't last long in motion, and my little one looks at it and by the time she goes to grab it, it stops. I got the one with the pink feathers that looks like a bow, and she has a blast with that one. But it's really cool.
Very nice, I touched the black one myself and it was actually a bit slow, but I fixed it and now it moves well, it moves about 2 meters. You have to play with your kitten, because it doesn't move on its own, you have to do the little thing to make it move.
A fantastic mouse, so realistic that it's almost scary. The cat was immediately interested, but long playtime doesn't work outâprobably because the cat isn't playful enough on its own (I would play with such a mouse if I were in its place)). The product is high-quality, delivered super-fast, thank you.
My granddaughter loves it .she plays with it every day.she laughs and has a good time with it. Tells me she love's it.
Pretty standard windup toy. Got a pink one. Cats are intrigued.
Nice
Ok
Ok
The product arrived very quickly. The size of the toy is quite large, which is pleasing. It runs for a long time if you wind it up. The cat is delighted đ» the quality is reliable. The price is great!!! I recommend the product and the seller!
Hello, my cats like it and play a lot with it, thank you. I will order again.
The mice are simply adorable! Played with them with a cat and a dog, they look like real ones, only the size of a hamster. The battery lasts a long time, covering a large room. Super mice. True, one of the animals chewed off one of the mice's noses.
I received a brown and a pink mouse, both work. I guess i like playing with these giant wind-up mice more than my cat does đ€Ł But he Ăs having a great time watching me winding, chasing, searching for and finding the mice again đž After some time off watching me, he will run after the mice though.. they're just too tempting to leave them to me and let me have all the fun đ đ