We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
My cat loves it :)
Fast delivery, my cat fell in love with it at first sight, thank you.
Recommended, it is made of good material and is the same as in the photograph, it is very soft and padded, the fabric is plush-like.
My purchase was received a week before the estimated delivery date. I'm very pleased with my purchase.
My cat is very happy 😽👍
Nice little beds, good for domestic short haired cats and a an overweight chihuahua
Very nice bed. Size as described. My cat is small, so the bed is awesome for her. I'll definitely buy again
In the photo it looks more brown, although it says "gray," in the end I received an absolutely gray one. It's perfect for my 5 kg dog, and the 6 kg cat also loves this bed. The bed is not thin, quite plump and soft. I recommend it!
Good quality for the price, it is soft and padded. Recommended
Great product
A little small but great price and it fluffs up after you wash it
Excellent cat bed. They love these beds all through the house.
This is luxury! The package arrived in Ukraine in 10 days. Super product! It was sealed tightly, but after opening the package, the bed took its shape and became fluffy and soft. Beautiful color. The dimensions match the description. My cat really liked it. She is still small, but even when she grows up, it won't be cramped for her. I am very satisfied with the purchase. I recommend both the seller and the product.
I loved it, and my dog loved it too, it's the perfect size and very comfortable, I recommend it.
It’s extremely large which is great
Not sure what to say besides my dog loved this 🥹 I probably should’ve sized up because she likes her space but it does fit her perfectly. Also very soft i reccomend 👌
Rally soft and pretty