We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you havenât received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Very good
The bag matches the description. It is very comfortable and durable, supports my 11-kilogram dog and distributes the weight very well.
The bag is very comfortable, practical, and easy to use. I use it to walk with my chihuahua, which weighs 6.5 kg, and I haven't had any problems. The only thing I would recommend is that the length of the strap could be adjusted :)
Lovely and soft. has a pocket for mobile phone. has a clip to attach to pups harness. love it! thank you
Very good quality for the price, fast shipping, and it's quite spacious; my dog weighs 4kg and it fits perfectly. I recommend it.
Love it good quality
I really liked it, I bought it for my 4-kilo dog and it's perfect. The only downside is that it could have a hard base to make the dog more comfortable, but it's still super cool.
Love it itâs exactly how itâs described
So far so good. The item feels nice and made it possible to carry our female maltese dog at 2.5 years old at 4.8 kg. The quality seems to be good. Not sure how long it will last, but for the price cost it seems great. I recommend the item and the seller.
My beautiful mini pincer dog felt very comfortable in it. Soft fabric and very well-made finish. I will buy another one in a different color.
Super good and of very good quality, for a small dog weighing about 7 kilos it's very suitable.
It's a cool bag, worth the money, the material is polyester, the cat doesn't really want to sit in it at home, but I don't think it will want to go outside with it on. There's a compartment for the phone and a convenient carabiner for the leash. The inside is checkered, my cat weighs about 3.5 kg and it doesn't feel like it's there at all when it's in the bag. In short, it's convenient, I like it. Keep in mind that it's like a hammock and might not be very comfortable for picky pets, as there's no hard surface under their paws.
Really nice carrier
Perfect, it's big enough for him to be comfortable. My dog likes it; he weighs 7kg and it fits perfectly.
I had doubts because my dog weighs almost eight kilos. But I can carry it without problems. It fits very well inside the carrier. It has a strap to tie it to the collar. I found it great. Finally, my 17-year-old dog can rest during walks.
It's exactly like the image, fits a medium-sized dog not super large and a kitten of any size! It's great that it has an integrated leash type!
Perfectly suitable for a small dog. Possibility to close the bag with snaps and a small loop for the collar and an exterior pocket. The only minor drawback is that the strap cannot be adjusted in size.
It's very good material, my dog fits great, it's her size. I recommend it 100%, I'm delighted with my purchase.
Love it, very comfortable
Very pleased with the purchase. Arrived in 2 weeks. The quality matches the seller's pictures. If you're worried that a dog over 7.5 kg won't fit, the photo shows a miniature dachshund weighing 8.3 kg. In a lying position, it fit completely, and I even managed to fasten 2 buttons on the handbag. It also fits in a sitting position. Definitely recommend đ«¶đ» đŸ