We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Very good for Persian cats, good height, perfect for eating the paste for a toothless cat.
These look excactly like the picture! Durable and great quality! Thank you so much! I got one in pink and green :)
Super cute!
Great. She no longer devours her food!!
Nice, tall enough for my dog ,helps her not to bend down to eat.
Looks good
good bowl, suitable for cats
Ok
Very good quality, it has helped my little cat to eat more slowly so she doesn't get sick from eating too quickly.
It's very good for the cost and has an appropriate size, it fulfills its function very well since my cat hasn't vomited its food with it because if I give it a normal bowl it seems like it doesn't even chew the food.
Fantastic for what I needed. Tall and will control eating. It's plastic, I already knew that but it's fine. They move it while eating because it weighs little, but I put it against the wall, and it's solved.
Fantastic for what I needed. It's tall and will control eating. It's made of plastic, I already knew that, but it's fine. They move it around while eating because it's light, but I put it against the wall, and that solves the problem.
Yes, this is a good feeder, the cat is medium-sized, we put the dose in twice, it cleans perfectly, nothing gets chewed up. Even though I ordered with bones, they sent it with fish, yet the cat seems happy. It's also high, which is convenient. I recommend it.
Super item! Matches the photos and my cat eats much more slowly and seems fuller faster! (Usually he eats 3/4 of his pâté at once, but this time he only ate half!)
I thought it would be silicone for some reason but it still does the job really well, my cat has actually stopped eating when she was full which is new!! Also the bowl is bigger than i expected. The packaging was really good!
Cute