We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
The sensor works very well. The time it stays on without any body present is satisfactory. The finish of the material used is very good, excellent presentation. I recommend it.
Received quickly and well packaged đź‘Ť Thank you Super convenient for my cat's water fountain. Detection is quick. However, when the cat drinks, the fountain stops for a few seconds and then starts again.
Great. I'm glad I bought it for the fountain. Thanks to the sensor, I'm saving energy and the cat is more interested in the fountain because the water doesn't flow continuously. I recommend it 🤩
I recommend
It works great, every time the cat approaches it turns on.
I bought it for my cats' water bowl and it works excellent, I'm very satisfied, now we just have to see how long it will last.
It works very well and does not generate discomfort for my dog, positioning well the sensor will turn on when the pet is very close, avoiding unnecessary triggers.
It works great! I even put a little piece of paper around one side of the sensor to block its range a bit. Thank you so much!
It works very well, it is very easy to install. I think that with the sensor, the water dispenser will last much longer because it only works when the cat approaches to drink.
Received the package on time, well-packaged. The dispenser arrived intact and in good condition. For me and my pets, this turned out to be a very necessary and functional item. It works instantly and shuts off when needed. Thanks to the seller!
Bought for the fountain. Works perfectly and has a suction cup to attach to smooth surfaces.
Delivery is quite fast, received by express delivery. Connected quickly, everything worked instantly! After the sensor starts working, about 30 seconds pass and the fountain turns off. The cats are shocked but purr. Thank you.
Product matches the description, it has been working for almost a month.
Looks good
As described