We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
It deodorizes the litter box and smells good. I recommend it.
Cat tofu litter deodorizer, the cat likes it a lot. It goes to the litter box comfortably and seems to have a nice scent. Thank you ^^
Has a rose scent, did not try it yet.
The bottle comes with the indicated amount and its scent is very light, ideal so it doesn't bother the kittens...😻
I love it, it has a soft scent and neutralizes the odors of cat litter. Next time I will choose another aroma to try, although I really like the apple scent.
This is really something else. Please capture the smell completely. Before this, it was really a mess of shit and crap. It's barely breathable. I will buy again
I am satisfied. It catches the smell.
Product satisfaction, delivery average, best for the price range, always used product, repurchased, removes odor and has a subtle lemon scent, very good.
Product satisfaction, fast delivery, best value for money, a product I always use, repurchased because the scent is nice and there is no odor from cat feces.
Ordered on the 23rd, arrived on the 27th! Tried it first and personally like the pink rose scent the most. Repurchased 2 containers!
Super good, I didn't have much faith, it seems like cork but it smells very nice and when mixed with sand you only notice a mild fragrance. I do recommend it.
Incredible product, I will definitely buy more, it removes all the odor.
The product is very good, I loved it. It somewhat hides the smell.
Nice